Terms & Conditions.

When booking our courses you agree to abide by our terms and conditions.

Our classes are only 45 minutes so we recommend you arrive promptly so as not to miss the beginning. If you are late, please be aware that the class may have started and a refund will not be provided in this instance

All payments must be made in full at the time of booking. We do not take provisional bookings and cannot confirm your place on the course until we receive full payment

Upon successful completion of an online booking, you will receive confirmation of your space by email

Pink Penguin Poppets will not accept any responsibility for the loss of any personal possessions during the class

Once the term is booked the course is unable to be cancelled. Those who fail to attend a class will not be entitled to a refund or to add the missed session to another course. 

Pink Penguin Poppets is entitled to cancel a course at any time. In the unlikely event of a cancellation by ourselves, we undertake to offer a suitable transfer to an alternative date or course or a full refund (within 14 days) of any course/class fees. All refunds are made to the source of the initial payment. We do not store any credit or card details

We cannot be held liable for any third-party costs 

We require your email to confirm your booking and class details. We will keep your email address so we can keep you updated with future classes but we won’t pass your email address on to a third party